Research and Reputation
Go Heels
5/1/2021
After 21 years, our GE Monogram had lived a good life. But not it was time to focus on a new fridge. We looked at all the major brands and found something to like and not like for each. However, The Bosch 800 Series had the perfect combination of Bosch superior engineering, function and style; inside and out. No contest. We've had out Bosch for two months and could not be more pleased. From sales to installation and delivery, we're rating it five stars. No other fridge we looked at remotely came close.
Originally posted on Bosch.com
Yes, I recommend this product
Beware of of the Stainless Steel
Disappointed Fan
4/23/2021
It's an expensive lesson to learn: When you go to apply a note or magnet to the door, you will possibly compromise the surface. They apply a fingerprint 'protection' coat to prevent them, but my experience shows it will not accept anything applied to it. Further, suggested attempts at removal of any marks will remove the coating.
Originally posted on Bosch.com
No, I do not recommend this product
Horrible
Akd1486
4/12/2021
My refrigerator was less than one month old and the ice maker quit working. Repair came and had to order a new ice maker. That was 30 days ago. No one has contacted me to let me know when the part would be in. I called customer service and was placed on hold for over 45 minutes. Awful service and product.
Originally posted on Bosch.com
No, I do not recommend this product
So far so good!
Itzzzmo
4/2/2021
We love our fridge, the only down side is that the drawers don't open unless both doors are open. It would be nice if you could open the half drawer without having to open both drawers. Also since we have a water softener system with RO we had to get a filter bypass so the ice and water worked. Now it works perfectly. We are very pleased.
Originally posted on Bosch.com
Yes, I recommend this product
faulty ice maker 4 month repair
bermannyc
4/1/2021
We got this fridge in December and by mid February the ice maker died. Bosch took a month to send a repair person out and when he finally came he told us this is a "known issue" with the ice maker. Now the replacement part is on backorder until June. So, by then we'll have had the fridge for 6 months and it'll will be broken for 5 of them. Not very good for a $3500 fridge. Also according to the repair person the filters are no good and we should just get a bypass filter? So the ice maker is faulty and we should just bypass the filter with known issues? It was pretty while it lasted (1 month) though. Don't fall for the Instagram posts.
Originally posted on Bosch.com
No, I do not recommend this product
Good appliance with water & ice maker
Jean M
3/28/2021
The Bosch french door appliance is my favorite purchase as it comes with a handy water dispenser inside the unit and large capacity icemaker in the freezer area. I really like the freezer drawers that make it so handy to store and access items in my freezer. Access to controls at the top of the fridge area makes it very convenient.
Originally posted on Bosch.com
Yes, I recommend this product
DO NOT BUY - POOR QUALITY and even worse service!
Eric
3/24/2021
I bought this refrigerator in July of 2020. The ice maker stopped making ice 6 months later. I called Bosch service and they confirmed it was under warranty. They do not service them, so they gave me the name of two authorized repair services. The closest one was 40 miles away. I called both and the first appointment was in three weeks.
The repair team showed up, spent 3 minutes looking at and confirmed the icemaker unit needed to be replaced (shocking). Then they left... Have to order the part.
Over a month later (two months without ice) and Bosch has not shipped the replacement part... when they do I will have to wait another 3 weeks for them to make the repair...
Bosch's warranty is useless. An icemaker that breaks after 6 months is a joke... go elsewhere
Originally posted on Bosch.com
No, I do not recommend this product
Love/Hate relationship with this refrigerator
Kathy
3/19/2021
Received this refrigerator in July 2020. I absolutely love the INSIDE! It's roomy, and well-appointed. Love the freezer space and the ice maker too! The OUTSIDE is beautiful as well, HOWEVER, the stainless steel skin is almost like having aluminum foil covering the fridge! It dents and scratches ridiculously easily. We have a brand new kitchen and I am VERY careful with cleaning and care of all our new appliances. We have no children in the home. Yet our brand new fridge has two dents (lightly bumped it when pulling out a pan stored above the fridge, and have no idea how the second dent got there) and a light scratch (I assume from cleaning) in the doors already. I have used only recommended cleaners and a soft cloth to clean it. This is very frustrating because I have to look at it every time I open the fridge. Seriously don't know how much more careful we could be and still use the appliance without damaging it. Prior to this we had a 20+ year old fridge with no scratches or dents.
Originally posted on Bosch.com
No, I do not recommend this product
ice maker broken after 2 months
Bermannyc
3/9/2021
I like this fridge but after two months the ice maker stopped working and they can only send a repair person out one month from now. Support on the phone was sub par too. No help whatsoever. I told them my ice maker stopped working and they only told me we needed to get a repair. I expected better for a pricey fridge from a good company. Nicely designed fridge but after 2 months it's broken. there should be a rating for it's reliability below.
Originally posted on Bosch.com
No, I do not recommend this product
Nice Fridge but ...
Nikki
3/4/2021
Love this fridge other than the fact that you can't open the left drawer without having both doors open. Seem inefficient.
Originally posted on Bosch.com
Yes, I recommend this product
Still doesn't work
Tired and frustrated
3/3/2021
Not happy with this 36" Bosch counter depth. The water dispenser leaked excessively from the start. Getting a hold of a Bosch customer service person is a 20-30 minute on hold wait-very frustrating.
Parts have been ordered to repair this unit and repairs should be in 2-3 weeks. This was my installed in January.
I wish I had something nice to say other than it's a good looking brick in my house. We have been buying bottled water and ice for a couple of months now.
Originally posted on Bosch.com
No, I do not recommend this product
Really satisfied (so far)
Keith M
3/1/2021
We've owned the Bosch refrigerator for about a month. So far, we love it. Rapid ice production, great water stream, bright lighting and lots of smart features for drawers and storage.
Originally posted on Bosch.com
Yes, I recommend this product
Underwhelmed
Loretta
2/28/2021
We selected this refrigerator for the following features: style, counter depth measurements, interior storage, reputation. We wanted a refrigerator that maximized all available storage. It definitely does! However, the quality of stainless steel on the doors and drawer is sub par compared to our experience with other brands. It dents and scratches VERY EASILY! Hard to clean as well. We've had this appliance since late October and it already has 3 noticeable dents and a large scratch! Have no idea how those happened. We had our previous refrigerator during a time while raising children and it remained in pristine condition. We are now empty nesters and this product already looks like it's twenty years old!! I do not recommend this product.
Originally posted on Bosch.com
No, I do not recommend this product
Great refrigerator!
Elegator
2/15/2021
The space and design of this Bosch frig is impressive. Not having the water and ice taking space in the door is great and contributes to the very efficient interior layout. Indirect LED lights and stainless backpanel give it a classy appearance.
Originally posted on Bosch.com
Yes, I recommend this product
French Door Refrigerator
Beth
2/4/2021
we love our BOSCH french door refrigerator! the freezer is big and easy to store but not lose frozen foods!
Originally posted on Bosch.com
Yes, I recommend this product
Love My Bosch Refrigerator
Montana Cook!
1/29/2021
Love the design and features of my new Bosch fridge. I like the external streamlined contemporary design of the outside. The stainless cleans well with stainless steel cleaner. I like the internal water dispenser with a filter so the water tastes great. Good bye to refilling a filtered water pitcher! I do recommend that the spout was designed to more easily fill pitchers and my coffee pot, but it works well to fill glasses and most water bottles. It is nice to have the dispenser inside, so it doesn't drip on the floor. I like the internal lighting and ability to see everything inside, which helps with grocery shopping. The French door design with a freezer drawer is great since some of my family are very tall-they like not having to bend down to see inside the fridge. The ice maker in the bottom drawer makes ice quickly and is filtered. I like the three layers of drawers in the freezer as well. Small items are easily stored on top and don't get lost in bottom of fridge.
Originally posted on Bosch.com
Yes, I recommend this product
Awesome Premium Refrigerator
Mateo
1/28/2021
We bought new appliances for a new home and this was maybe our 4th choice refrigerator after other brands, but it was the only one with this style of handle to look similar to our other appliances, that they actually had in stock. But I'm glad we got this one.
It looks great, first of all, and all the doors and shelves and drawers feel very solid, sturdy, and well-made. It just feels so much more premium than most of the other fridges we looked at. The LED lighting is very bright and the metal accents inside look neat.
We were shocked to find our veggies in the crisper (set to the vegetables setting) kept way longer than our previous fridges. And it's also the quietest fridge we've been around. It does make a very quiet kind of "chattering" or almost like a "purrin sound at times, and I imagine it might bother some folks. But like I said, it's still extremely quiet and unobtrusive to us even though we have a smallish, open concept living/dining/kitchen. Your mileage may vary.
My sister-in-law dropped a can off of a fridge shelf and it dented the top of the freezer door slightly, and I was a bit disappointed that it dented so easily, but that's the most negative thing I can find after 3 months. Honestly, we like it so much that it will make us strongly consider more Bosch appliances in the future (though that will hopefully be a long time out).
Originally posted on Bosch.com
Yes, I recommend this product
800 series french door refrigerator
Vicky
1/28/2021
I was surprised to find how much room there is in this refrigerator as well as how many large items will fit!
Originally posted on Bosch.com
Yes, I recommend this product
refrigerator
hurf
1/27/2021
I love everthing about this refrigeratior except the water dispencer drips all the time and Bosch sent a repair guy out and it quit dripping for awhile but not long I have to keep a wad of paper towels under the drip
Originally posted on Bosch.com
Yes, I recommend this product
Nice fridge
Tara
1/27/2021
Lighting is good, style is great, makes a lot of ice. The only reason I did not give 5 stars is because the doors are very thick. I have the fridge between the counter and the wall and the wall side rubs against the wall.
Originally posted on Bosch.com
Yes, I recommend this product
Beautiful Fridge
Oreobird
1/27/2021
Overall I really love our fridge. It's great to look at and the interior is very functional. I had some dings on delivery that I didn't notice until after they left and customer service from Bosch could have been a bit better but it worked out in the end. All in all I'm very happy with my purchase.
Originally posted on Bosch.com
Yes, I recommend this product
Bosch frog
Stoney
1/27/2021
We love our new Bosch refrigerator. The water tap inside is great with one-handed use. Out old unit needed both hands to get water.
It also fits perfect with our decor.
Originally posted on Bosch.com
Yes, I recommend this product
Great frig but...
Eligator
1/25/2021
Nicest frig we have ever owned! Interior design is amazingly efficient. Nice quality feel. Like every frig, however, the ice maker has failed. It is only 14 months old. Disappointing. Our GE frig, which was a nightmare, lasted over two years before the ice maker failed. Manufacturers should just offer an ice maker delete option and ice trays!
Originally posted on Bosch.com
Yes, I recommend this product
Unrealiable and poor repair service
Frustrated in CA
1/25/2021
I purchased this model in May 2020. January 2021 rolls around and my ice maker fails after only 6-months of ownership. This does not bode well for longer term reliability.
I call Bosch hoping to get some help diagnosing the problem and scheduling warranty service. I spend 45+ minutes on hold before being walked through the simple steps mentioned in the manual. Such as removing the ice scoop (already done), and if my water dispenser is working (it is). In this case the bin is completely clean, dry and looks like new but no ice for over a week.
Ok warranty service to schedule, but turns out the factory service techs are booked 3-months out to late March. This is half the time I've owned the product to schedule a repair!
I'm given the option of contacting a local repair technician, and given 4 options. Two of the options are over 100 miles from me so not very local. Of the remaining two on contacting them one doesn't service appliances they haven't sold themselves.
This unit also includes a FreshProtect ethylene filter and water filters. Good luck replacing the fresh protect filter because finding a replacement pack seems to be impossible. It's not listed with the accesories.
The water filter is also hard to replace because even Bosch seems to barely stock the filters. They didn't even have a way to purchase them until last month.
There is also a AirFresh® Filter but there is NO information on how you replace this, if replacements exist, and where it is. I'm not sure this even has an air filter since the manual makes no mention of it.
Overall the reliability of this unit is questionable, and Bosch does not have a robust repair network for when somethong goes wrong. I'd suggest getting the extended warranty, but given the poor repair options you're probably better off staying clear of this model.
Next time I'm buying Whirlpool, at least when something goes wrong you can find information about the unit. You can also easily find accessories, parts, and troubleshooting information for them.
I will say the Bosch is pretty, and my magnets stick to it so one star for that.
Originally posted on Bosch.com
No, I do not recommend this product
bosch 800 series
Scott
1/25/2021
this is a really nice refridgerator that has the water despensor inside the fridge, not in the door itself. I like this feature due to owning other brands that always had issues with the water line freezing in the door. Nice LED interior lighting and nice layout features. My only grip is when shutting the french doors you have to give some force to close them as you swing them to shut. If you manually shut them completely there is no issue. The door alarm could be much louder also. Overall we are pleased so far with our purchase
Originally posted on Bosch.com
Yes, I recommend this product
Walter Filtration
Mark
1/24/2021
Bought this refrigerator for our new home and the water has a very distinct charcoal taste from day one. We purchased a new filter but the end result was the same. Very frustrated and unable to speak with anyone from Bosch to find a solution. i
Originally posted on Bosch.com
No, I do not recommend this product
Bosch 800 series referigerator
Scott S
1/23/2021
After 20 years of using a Kicten Aid refrigerator I'm ver hapy and pleased with our new Bosch 800 series reffrigerator. It has a ton of space, looks great and cools great. The wifi home connect is a great feature and comes in handy with notifications on ice maker status and door accinednlty left open.
Originally posted on Bosch.com
Yes, I recommend this product
Bosch Fridge
Richard
1/23/2021
The design of the fridge is very sharp and functional inside and out.
We love the simplicity and clean lines.
The counter depth is perfect for our needs because we no longer have items hidden in the back of the fridge like our full depth fridge did. Everything is easily seen and accessible.
We love the diamond shaped ice cubes.
This unit is quiet and keeps everything at the proper temperature.
Originally posted on Bosch.com
Yes, I recommend this product
800 series refrigerator B36CT81SNS
Fred
1/23/2021
The refrigerator is well made. The interior and exterior design is very user friendly and the controls are simple to use.
Originally posted on Bosch.com
Yes, I recommend this product
Great product so far..
Brian
1/22/2021
Have been very satisfied with refrigerator. Great product and have been happy with its storage capabilities. We do have a concern around the bumpiness of the back panel of the interior though and not sure if it may have been installed inproperly. Unaware if you have food stored in refrigerator but a slight annoyance.
Originally posted on Bosch.com
Yes, I recommend this product
Jim
Chatham Jim
1/22/2021
Ice maker controls to low and difficult to see. Move up or change door opening geometry
Originally posted on Bosch.com
Yes, I recommend this product
Love this fridge but icemaker doesn't work
Claire in PDX
12/20/2020
Very happy with this fridge except for the ice maker, which stopped working after 3-months.
Originally posted on Bosch.com
Yes, I recommend this product
Excellent fridge, with a couple drawbacks
mvhj
12/18/2020
On the whole, this is an outstanding refrigerator. It is astonishingly quiet. It never makes a sound except for ice dropping into the tray once in a while. It is beautiful--interior and exterior--and the lighting is positively elegant. Our food simply LOOKS better in this fridge. Organization and shelving is superior to any fridge we have owned before. Two drawbacks: 1) The right door does not glide easily shut, unlike other french door fridges I have owned (this is my 3rd). The door takes an extra push to shut. This takes some getting used to and seems to be a design flaw in an otherwise top-notch fridge. 2) The stainless steel surface reveals every smudge and fingerprint. It needs to be wiped down frequently. While the exterior finish is beautiful when clean, it is hard to keep clean; Bosch should upgrade the finish on this fridge.
Originally posted on Bosch.com
Yes, I recommend this product
The perfect fridge! (Except for overflowing ice)
Sandiegosurfndogs
12/17/2020
We are in love with this fridge! It fits perfectly and the subtle beeping reminder that we have left the door ajar has been so helpful. There is just one minor thing that is annoying and that is the icemaker keeps filling the ice container a little too high so the top freezer drawer will knock off a couple of ice cubes everytime we move the drawers. The loose ice cubes end up at the bottom of the freezer and sometimes fall onto the kitchen floor. Not Bosch-like engineering at all. Besides that, it is an awesome fridge.
Originally posted on Bosch.com
Yes, I recommend this product
Counter depth refrigerator
Bosch fridge
12/17/2020
We love the our new refrigerator. It makes ice quickly. Does show finger prints even though it says it it doesn't. Good use of storage. The meat and cheese does not shut very well
Originally posted on Bosch.com
Yes, I recommend this product
Very Happy with Purchase
OneStepBeyond
12/17/2020
Have had the refrigerator for a little over 1 month now and I'm very happy with the purchase. The refrigerator is essentially silent, in fact Ive had concerns that it is on, much to my surprise that it is running and keeps all items in the refrigerator cold and likewise for the freezer.
Originally posted on Bosch.com
Yes, I recommend this product
Quality issue for both deliveries!!!!!!
Parmida
12/9/2020
I ordered this model more 2 month ago from Home Depot, after one month I received one with scratches and also the water dispenser dripping and leaking, they arranged for replacing the refrigerator 2 week after, yesterday I received a new one with dent and scratches but I accept it as I did not want to wait more and I find out touch control panel for setting up freezer temperature is not working! And now when I am calling the customer service I am on hold for more than 30 minutes and they hang up on me!!!! Bosch has been my favorite appliances brand but this not acceptable at all. I have picture and videos for all these issues. When I am spending more money on appliance to be dedicated for my favorite brand, I am really expecting to pay for quality and customer service and this is not acceptable at all.
Originally posted on Bosch.com
No, I do not recommend this product
Mixed, unreliable bag
Joseph
11/28/2020
Several interior functions/features work well, i.e. temp controls, and drawer setup. However, other components are cheaply made. Our unit is two months old and thus far the icemaker has broken completely and now the door doesn't close as the guide 'jumps' out of the track at the top of the right door. For the money, these are basic issues that I should not have to worry about after just 60 days.
Originally posted on Bosch.com
No, I do not recommend this product
Ice Machine stopped working
Yasemin
11/17/2020
This is smaller than I expected and the ice machine randomly stopped working. So far contacting Bosch has been difficult
Originally posted on Bosch.com
No, I do not recommend this product
Excellent product.
Rudolph
11/2/2020
This product is stylish and roomy. The ice maker is fast and provides more then enough for a large group.
Originally posted on Bosch.com
Yes, I recommend this product
My New Bosch Refrigerator
uptown Funk
10/31/2020
We moved into a new house that had no refrigerator. The previous house had a Samsung refrigerator that required 3 service calls to replace the defrosting unit. We made sure that we left that thing behind when we left the old house, good ridance.
We purchased a new Bosch Refrigerator and we love it. It will last us many years and it looks great in our new kitchen.
Originally posted on Bosch.com
Yes, I recommend this product
800 Series Fr Door Bottom Mount Refrigerator
MJNR
10/28/2020
Overall very satisfied w our new refrigerator. Both the refrigerator and freezer sections do an excellent job. The ice production is more than plentiful. My only issue is that we decided to get a counter depth model b/c the location needed the extra room. Having had a full size model before we needed to adjust how we store items and the sizes that can fit in drawers etc. but that is to be expected as the interior is definitely smaller. Great refrigerator.
Originally posted on Bosch.com
Yes, I recommend this product
WE'RE IN LOVE WITH OUR BOSCH REFRIGERATOR!
Miss Marcie
10/28/2020
After looking at numerous brands and styles of refrigerators, we kept going back to, and selected, this Bosch and Love it!
The split shelving in the refrigerator and the numerous options to move/adjust them according to needs it a Big Plus!
The ability to select and change the tempurature settings on the fruit and veggies drawers is Great!
The sliding drawers in the freezer section was a Brilliant idea and great use of space! Sooo much better than a couple of large bins!
The interior lighting is Great as well.
The extra we paid for the Bosch was Well Worth it!!
Originally posted on Bosch.com
Yes, I recommend this product
LOVE this Fridge!!
tamaya11
10/25/2020
We did a lot of research to find the perfect fridge before moving into our home and WOW, am I happy my husband found this one! We'd never had a French Door before and were a little apprehensive, but it's incredible. Produce that used to wilt within a couple of days looks as fresh as can be 2 weeks later. We love how nice the fridge has continued to smell, even sans any sort of baking soda or freshener. The energy cost has seemed low so far, and the water filter is great. Plus, the fridge looks gorgeous in the kitchen. We don't freeze a ton of food, but the freezer compartment is plenty big for anything we want to store. HIGHLY recommend this one!
Originally posted on Bosch.com
Yes, I recommend this product
New Bosch refrigerator
Renogirl
10/18/2020
I was looking for something other than the fridge offered by my builder to match the Kitchenaide appliances in a newly built home. Loved the interior shine of this model, theirs had white plastic, ugly. Also the stainless matches great as that was another concern. The ice cube shape awesome and interior storage design perfect for someone like me used to a larger sub zero in other homes. Downsizing didn't allow for that not was it needed. Get the upgraded handles to look like a thermador, love this refrigerator!
Originally posted on Bosch.com
Yes, I recommend this product
Fantastic Fridge
Christian Lindenberg
10/15/2020
This was my first experience with a Bosch appliance and I couldn't have been happier. Definitely my best experience with a refrigerator. It's very sleek looking without an external water/ice dispenser, there is more space inside than I know what to do with, and our food stays fresh for way longer than I was used to.
Originally posted on Bosch.com
Yes, I recommend this product
Chillin' in Virginia
The Professor
10/11/2020
This refrigerator is quality through and through. Some of the plusses are the sleek and polished look inside and out. The counter depth feature gives us more room in our kitchen and there still seems to be plenty of room inside for our grocery storage needs. The inside is well lit so that when I open the doors, I can see everything well. This might sound like a small thing until you see the difference the lighting makes. The fresh food compartments keep foods fresher longer than our old LG refrigerator. One of the best features of the Bosch 800 Series is the ice maker. It makes a generous amount of ice and we always have plenty. This was one of the selling points for me when I researched new refrigerators. I knew before we purchased this refrigeratorthat Bosch has a reputation for making quality appliances. This refrigerator is no exception. I am so pleased with our new Bosch refrigerator.
Originally posted on Bosch.com
Yes, I recommend this product
Nice refrig
Sammy
10/8/2020
We bought the Bosch for our new, already built home since it fit the space in the cabinetry that was already in place. It's smaller than our previous refrig -- a built-in SubZero -- and having the freezer on the bottom instead of full length on the left took some time getting used to the design. Nevertheless, everything works well although the plastic bins for the veggies are a little flimsy. Overall, we are pleased with the purchase.
Originally posted on Bosch.com
Yes, I recommend this product
Clean lines, clean performance.
JohnnyEJ
10/6/2020
We have been using our new Bosch 800 Series refrigerator for a couple of months and just love it. The look of the unit is straight-forward and tight, better yet is the performance. This is a counter top depth refrigerator so one may think the interior space is cut down. Not true. With the chilled water dispenser embedded in the left inside panel of the refrigerator, and ice maker in located on the top shelf in the freezer, precious room is not used on those features. The cooling controls are easy and focused on individual zones for precision control. The ice maker is terrific with storage for enough ice for a good sized shindig. The stainless exterior is very simple to keep clean and sharp, as is the interior. The Home Connect App is useful and straight forward. I have it on my iPhone. I highly reccomend this product.
Originally posted on Bosch.com
Yes, I recommend this product
My new frig
Anna
9/25/2020
I've had my new Bosch frig about a month now and I just love it..There are so many great features that I'm still finding out about...there is no comparison to anything I've ever had.. I love the way it isolated out inside..so much more useable room and features than many others that I looked at and it adds such elegance to my kitchen...my friends are very envious of it..I'm so glad I went to Abt and got such a great deal on a great product
Originally posted on Bosch.com
Yes, I recommend this product
