OK
sargie
3/30/2020
On your replay to "sargie" on the cooking rice function, you didn't mention the "Heathy Menu" button. In the manual it states you can cook rice. However the instruction are not the best.
Very confusing. When you use the HM button it shows H1, which I suppose means rice. Do I press HM again and the press 4 (4 servings), then start?
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great Features
Shell1959
3/18/2020
The best yet!! Love this microwave! The touch feature is fabulous. This is the 3rd GE I have had. The others wore out. Love this one the best!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
No owners manual
JFH1884
3/17/2020
So far it functions well . I called about an owners manual 3 weeks ago . My last microwave was 30 years old and still functioned great but it was only 700 watts . I am not sure how to adjust my use to this new higher wattage . I think I will rate it much higher once I can use all the functions
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
What the what?
jmk77
3/9/2020
When it is working it is seamless, but then..... The door started hanging up and not opening when you mashed the release button, you had to tap the door up or down on the latch end to get it to open. Then the open/release button popped out and the 2 springs shot out and were very difficult to locate on our wood floors. At intermittent times, the control buttons would not respond. Finally, the open/release button stuck inside the door and the turn table was going around, the door was stuck close, the only thing that was helpful, but weird, was that it was not microwaving, only turning. I popped the door open with a screwdriver. I am going to have this unit replaced with the same microwave, because I believe, and hope, that this is just a fluke, and it does work well when it works.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
looks great! I assume it works just as well
Cmlcruz
3/9/2020
Hope it is as good at the the other one that finally gave up the ghost
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Very Handy
Lulunits
3/8/2020
Love the way it knows how long to cook vegetables for.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
New Style is Great
Dan B123
2/29/2020
We just had our new microwave installed. The old GE we had for 20years just died. The new one works great and looks good too. The express settings are very nice and helpful.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not as solid as the old one.
HuggyCA
2/26/2020
Not really happy with the fit and finish of this GE. It's supposed to be the current equivalent of the GE it's replacing. The door sags about an 1/8" +- to sit flush when closed. The door open bar isn't quite as resposive and clean as the previous model was, current model hangs up a bit and works best if pressed with at least 2 fingers.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Work for me
Fighter
2/25/2020
Is it white and fit my cabinet. Therefor works for me.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Love the Express Cooking feature.
000000000000000000000
2/24/2020
We are still learning all the features but the sensor cooking and express cooking features make it easy to operate.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Replacment
Dick1939
2/4/2020
Similar to the one we replaced was placed with the prior one
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Awesome features! Plus it's white!
LoriJo
2/4/2020
My husband and I had to replace our old convection microwave and knew we did not want to spend that much money, but I was being very particular to the new microwave being white ( not that many affordable options out there!) We have been very happy with this purchase. Now my only problem is I can tell how white my aged kitchen really is not! Lol
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Having challenges with touchpad
tacola
1/15/2020
Cooking a Baked Potato is not good. To do it,..we have to put a different time amount, you sure can't use the Bake Potato setting.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
COMPETING WITH MY OLDER GE PROFILE MICRIWAVE
Twinkle200
1/14/2020
This later model of my. Built in GE Profile Microwave has one selling point that my old one does not. When I click to Ooen the door, it opens! My old micriwave opened 50% of the time. The other 50%, I used a bread knife to coax the door open. Why did I not bring on a repairman when I first noticed the problem, you ask. Actually, I did. He told me that *this is the midel; we can't fix it*. Rather than returning it and starting over, I decided to keep it. I have no regrets. I liked it and still like it. It was and is a good product, all in all. Now, my new GE Profile micriwave has two current problems. When I heat up something/anything, when the time elapses and I open the door to remove the food dish, said dish is not at the front of the microwave. I have to move the large *dish* around manually in order to bring my dish containing food to the front door. This never happened in my old microwave, and jts annoying. Secondly, its noisier than my old microwave. I can live with both problems, but I wish that they didn't exist. As long as I don't have a mechanical problem eith this new micriwave, I can wholeheartedly give it 4 stars. But, I expect that there should be no problems because that would be very annoying.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Easy to Use
Mawb210
1/9/2020
Really like all of the functions. Easy to use. Easy to see all of the options. Looks great in my new kitchen.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Poor door latch design. Hard to open
KentC
1/7/2020
Got this brand new. I had read some people had problems opening the door with the push button latch release. We are one of those. Door gets stuck 90% of time. Have to pull on it while pushing latch. Should have returned but went through warranty repair. Guy came out 5 min. Said need entire new latch assembly. It's on order!!! More to come. Appears to be a defect!!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Door gets stuck closed all the time
Houston2
12/17/2019
Brand new!! The door gets stuck all the time. Have to pull top and push button at same time to get open. Then work fine for a few minutes let it sit and then will not open. Going to call GE for repair or take it back to Best Buy.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great Features
SPW49
12/10/2019
Great style. Very quiet. Cooks quickly. Enjoy the MUTE feature.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Poor design of door opening push pad
Holdt
12/9/2019
This microwave works fine, however the door open push pad is too small and surrounded by sharp corners making it uncomfortable to open the door.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Simple controls
Papa sonja
11/25/2019
Nice unit. Clean smooth lines, simple controls. Nice match to kitchen.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Heats Fast
ChrisMystery
11/5/2019
I really like this microwave so far. It has a sleek look and heats very fast.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Finally got one that works!
SVaughn
11/3/2019
It took 4 service warranty calls to get the original one deemed as non-repairable. We were assured the replacement one had been redesigned and the door flaw had been fixed. 2 weeks after the replacement install, it is still working as it should. We are hoping it continues to work properly and the door will continue to open. Thank you to GE Customer Service for helping us get this upgraded replacement.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features; user friendly
Chet1973
10/29/2019
I am pleased with the roomy inside. Very useful for thawing large frozen packages.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice basic microwave
Woodydog1
10/23/2019
Just purchased so we will see how it does long term.It was easy to install and performs to my expectations.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great features like the old one.
Emily48
10/14/2019
Only thing the old one had green lights and the new one has white LED lights and my oven below has green. Over all great product.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Chinese Junk
Mike159
10/6/2019
Very bad door open and close. Trouble since day one. Now can not open. Several of the operation buttons stopped working. Can not believe that GE would sell something made this poorly.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Lasted two weeks
Cfbeckpi
9/15/2019
It broke two weeks after being installed. The button to push to open seemed to break. The turn table and light kept turning. Could not open door had to shut power
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great
Stevepodunk
9/4/2019
Great product very modern look. Good price and features
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Ge Microwave
gatortrader
9/3/2019
Well packaged to prevent damage, easy to install and to operate and it looks great in our kitchen..
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
poor door latch design. Hard to Open.
Tfh60
8/29/2019
First unit had to be replaced as door latch broke in first 12 hours.
Door latch is hard to press and at times sticks in the open position.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Poor Door Opener
Candie60
8/23/2019
Getting in the microwave takes two hands as the door release does not work. This built in is too deep as I can hardly reach the back too clean. Don't change size so often as I had to modify Cabinets to accommodate
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Looks like everyone is having the same problem
unhappylogan
8/18/2019
You don't want to hear what I think of the product. It's broken and obviously an extremely poorly designed product if everybody's door is broken and it can't be opened. My GE warranty repairman had to use 2 screwdrivers to pry the door open to access the faceplate to remove the faceplate and remove the appliance to access the interior to diagnose the exact problem. Problem: part 33 latch switch breaks off of part 1205 board latch and part 2010 monitor thinks the door is open and spins the plate and keeps the light on. Biggest problem is since it's warranty, parts must and I say must be ordered from GE directly and that can take over a week. Now schedule the GE certified warranty repair person because they are fixing all these broken microwaves and that's another week. While the light is on and the plate turns and turns and turns.
Don't buy this product. My only saving grace is that there wasn't food stuck inside a broken door and couldn't be removed. Food sitting for 2 weeks while wait for repair is considered a Hazmat situation.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
looks great and love the size.
Codefour
8/18/2019
Looks great and we love the size. We replaced an older GE profile JES 1540 model which lasted 23 years. I hope it last half that long. I installed it myself using the JX7230DL trim kit and it went great.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Learning curve
hojpoj
8/16/2019
At my age, the learning curve to figure out how to use the microwave has been steep.
Works great once one figures out just how to use the various buttons, correct order, etc.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
rough start out of the box
kbaum
8/12/2019
the unit was installed 8/05/19. it is now 8/12/19 and have been able to cook maybe 4 items. my wife and I have broken finger nails trying to open the door using the very stubborn latch button. one service call has already been made telling us the latch will open better with time. to add insult to injury the oven has now turned itself off for the second time. on the initial call the repairman stated that a sensor fuse had blown. he replaced the fuse and it functioned a couple more times and has again shut down completely. I have read previous reviews and there is certainly a commonality that there is definitely a design problem with the latch. I hope you do us right to protect your brand and provide your loyal customers with the product performance that we have come to expect from GE. our previous Profile oven worked in the same cabinet for 15 years. let's see what the technician has to say this Friday august 16.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Piece of garbage
dsrt
8/10/2019
After just under a year the door latch started having problems. When you push the button sometimes it works, sometimes it won't open. I called the company I purchased it from and they sent out someone to check it out. They said that this model has problems with the latch, send in the repair order request and get back with me.
A week later he called to say that the company wouldn't repair it because the part wouldn't be available for 6 months but would send a store credit to where I purchased it so I could have it replaced.
Well,, the microwave is installed in a kitchen cabinet and the replacement amount they sent wasn't enough to cover getting it installed, and also the microwave had gone up in price since I bought it.
I took the cash back instead and figured I would just live with it for now.
One day a few weeks ago it just stopped warming food. I tinkered with the times and power and got it to start working again and it was doing ok until this evening. Now nothing I do works. It barely heats food. I put a frozen breakfast bowl in there and after 2 minutes it was barely defrosted. I tried again 5 times, using the time and temp settings, the one touch 2 minute setting and nothing worked. The food isn't even room temperature after at least 10 minutes in the microwave.
As a side note, the GE dishwasher I purchased at the same time had the control panel go out within a few days after I had the latch start messing up on the microwave.
Guarantee I won't purchase another GE. (the previous GE microwave and dishwasher I had were purchased at the same time and lasted for over 10 years, obviously their quality isn't anything close to what it has been in the past)
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Under counter microwave.
Nedra N
7/29/2019
Product is working fine, and no compaints. Especiallly lik having i under the counter.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Love this microwave
smcm
7/6/2019
I was concerned with the reviews that I read, but my whole family LOVES this microwave. The reheat button is fantastic, as are the popcorn and beverage auto settings. We were originally put off by having to push cook time first if we wanted to set seconds other than 30 sec, but have gotten used to that and find we normally use auto settings. The microwave itself is beautiful and feels very high quality, aside from the door button requiring more pressure than we are used to.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good looking prouct with excellent features.
Jerry Kay
7/2/2019
The new microwave sits just above our GE oven...matches well...looks great.
Its a quality product we use every day.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
TERRIBLE DESIGN! TERRIBLE CUSTOMER SERVICE!
Dmitriy K
5/21/2019
TERRIBLE DESIGN! TERRIBLE CUSTOMER SERVICE!
The push-button design to open the door is absolutely terrible. I've had the microwave for 5 months, the microwave has been broken for 2 months. When you push the button to open the door, it feels like it is about to break. Then, after a couple of weeks, it breaks. I've already had 6 (six) service visits. The microwave is still broken.
DO NOT count on GE service. It is terrible. Customer cervice reps are rude. It is vertually impossible to get in touch with CSS managers. Just DO NOT buy GE microwaves.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
GOOD LOOKING AND GREAT QUALITY PRODUCT!
LOUIS4
5/21/2019
WE LOVE THE FEATURES OF OUR MICROWAVE. WE ENJOY OUR GE KITCHEN!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Perfect Replacement for Existing Unit
bacurry_2000
5/1/2019
This new Profile unit replaced a nine year old model. The unit and trim kit fit like a glove. The new Profile unit is quiet and we love the touch control feature. Also, the trim kit seems to allow this unit to vent without moisture buildup on exterior components.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Excellent features!
Grey Eagle
4/25/2019
The new Microwave replaced the original GE Profile the came with our new home in 2003. We were very pleased with the older microwave and were especially pleased when the new microwave slid right into the space.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Easy to use
Mitzel1
4/24/2019
This is my second GE built in microwave (the other one lasted 20 years)the new one is so easy to use and nice and roomy so I can warm up more than one thing at a time.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Cannot be repaired
Rosalie 67
4/11/2019
Door is difficult to open after 2 technicians tried to repair it.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great Buy!
T L C C
4/6/2019
Replaced my GE Microwave after 19 years & because of durability & performance bought another GE.. Plus they look great.. Love how fast it heats up , it's faster then ever!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Low overall quality
DWS1
3/28/2019
My seven year old Profile was better quality. First month the interior light went out. Service had to remove microwave because no access provided in interior to change bulb. Door opening button is too small. Lower power than old oven.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
BIG oven!
JJNA
3/6/2019
This is a replacement of a 15 year old model that became too costly to repair . This oven is similar, however, based upon initial quality I do not expect this product to last. I bought this oven, admittedly sight unseen, because of dimensions, features, and GE reputation.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Works fine - I hope it lasts
MOG808
3/3/2019
This model replaces a discontinued model that stopped working after less than two years. I hope that the flaws that caused the previous model to die so quickly have been resolved in this, its replacement. Fortunately it was replaced by the retailer's extended warranty. My main objection is that this model has slightly different dimensions than our previous discontinued oven, so we were forced to purchase a new trim kit. GE must make these slight changes on purpose as an income generating opportunity for those who use the oven as a built in. The end result is that we are out of pocket almost $200 more for a product defect that was not our fault, and a perfectly good trim kit from our discontinued model is now useless and taking up space in a landfill.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great Features
10729
2/28/2019
This microwave looks so good with my new GE wall oven. Installer was great. Love all the features. So easy to use.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
