"I thought I had experienced the best that Debbie Schaeffer and her sales reps at Mrs. G's had to offer when I purchased all the appliances for my total kitchen reno from the store. But it wasn't until I ran into a service glitch with one of the manufacturers two years later that I got to know to what professional lengths the team will go to ensure total satisfaction even well after closing the deal. I could not be more grateful."
"I have worked with Debbie Schaeffer and her team for about 4 years. Their professionalism and product knowledge is always well received by our buyers. Many of our buyers become repeat customers of Mrs. G."
Sharbell Building Company
"When we did a complete, to-the-bare-walls renovation of our kitchen and dining room, I did a great deal of research on the products that would best serve our needs and desire to have the most energy efficient, practical and contemporary appliances available. I knew I wanted to shop at Mrs. G's but I went to a few other places first - just to be sure. After all my research, one visit with my kitchen designer and with Debbie at Mrs. G's, I knew I was in the right place. Not only did Debbie verify some of my choices for appliances, she showed me options that I had not thought of. She clarified the features of one product over another, she brought fresh ideas and options to me and made the daunting job of choosing everything from a cooktop, refrigerator, oven, dishwasher to my fun under-the-cabinet TV/computer/DVD player easy.
My sales representative was courteous, thorough and meticulous in placing the order and in holding certain items until we were ready for delivery. Everyone at Mrs. G's worked with me and my kitchen designer in a professional yet personal way to insure that I would be happy with my purchases.
As a bonus, I also know that I paid the absolute best price for each and every appliance. I highly recommend taking advantage of the kitchen appliance and design program whether for a whole kitchen or for individual appliances."
"Our family has been happy customers of Mrs. G's for a number of years now. A few months ago, I needed to replace our washer & dryer, so of course, I came to your store. I have to tell you I could easily have been overwhelmed by the sheer number of manufacturers, models, features & capabilities from which to choose. Had the decision been one I needed to make on my own, I would still be in the store. Debbie Schaeffer & Omar came to my rescue ~ determining my needs & usage and within 30 minutes, I had purchased a new Whirlpool Duet Washer & Dryer. All of us are thrilled with the choice! Laundry no longer is the chore it once was (plus the washer & dryer look great in my laundry room!).
In addition to the actual appliances, though, is the fact that Mrs. G's service simply cannot be matched by anyone else. From answering my multiple questions, explaining features & capabilities, ultimately helping me make a decision, to delivery & setup, my experience was ~ as always ~ beyond professional & satisfactory. There was not one thing more I could have asked for. So, you have reconfirmed that there is no place for our family to shop for TV's & appliances other than Mrs. G's."
"Just a quick note to congratulate your team on successfully selling and installing us our new Jenn-Air cooktop and GE Double Wall Oven. Keith Foerst went the extra mile (and a half) for us when he won the business away from Sears last week. My daughter wanted to earn the points on her AMEX card but the order we cancelled (because of their incredibly disorganized ordering and delivery systems) took longer than we expected to be reversed. Keith persevered and all worked out in time.
The pre-sale visit from your installer, Pete helped to convince me that the Jenn-Air cooktop was the better solution for us. Frankly I felt comfortable that Pete and his partner (never got his name) would do a professional job and I was right. They moved quickly and efficiently and cleaned up nicely when they were done. They definitely represent you well!
We've purchased other appliances from you before, as well as from Sears, but I will gladly tell anyone that yours was the far better experience for us!"